Privacy policy
Last updated: March 18, 2025
Welcome to Rashed Pharmacy ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Shopify store located at [Insert Store URL] (the "Site") or interact with our services. By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Contact Details : Name, email address, phone number, and shipping/billing address.
- Payment Information : Credit/debit card details or other payment methods (processed securely by third-party payment processors).
- Prescription Information : If purchasing prescription medications, we may collect prescription details as required by law.
- Account Information : Username, password, and other account-related data if you create an account on the Site.
Non-Personal Information
- Usage Data : IP address, browser type, operating system, pages visited, time spent on the Site, and referring URLs.
- Cookies and Tracking Technologies : Cookies, web beacons, and similar technologies to enhance your browsing experience and analyze Site activity.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing : To fulfill and deliver your orders, including verifying prescriptions and processing payments.
- Customer Support : To respond to inquiries, provide updates, and resolve issues.
- Personalization : To tailor content, recommendations, and promotions based on your preferences.
- Marketing : To send promotional emails, newsletters, or special offers (you can opt out anytime).
- Analytics : To improve the Site's functionality, performance, and user experience.
- Legal Compliance : To comply with applicable laws, regulations, and industry standards.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted entities for specific purposes:
- Service Providers : Third-party vendors who assist with payment processing, shipping, marketing, analytics, and customer support.
- Legal Requirements : When required by law or to protect our rights, property, or safety.
- Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather analytics. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Site.
6. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their respective privacy policies.
7. Children's Privacy
The Site is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information promptly.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access : Request a copy of the personal information we hold about you.
- Correction : Update or correct inaccurate or incomplete data.
- Deletion : Request deletion of your personal information (subject to legal obligations).
- Opt-Out : Withdraw consent for marketing communications.
- Portability : Obtain your data in a structured, machine-readable format.
To exercise these rights, please contact us using the information provided below.
9. International Users
If you access the Site from outside [Insert Country], please note that your information may be transferred to, stored, and processed in [Insert Country], where our servers are located. By using the Site, you consent to such transfers.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site. It is your responsibility to review this policy periodically. Continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
- Email: info@rashedpharmacy.com
- Phone: 02 27541401 - 02 27541402
- Address: Zahraa Maadi, Zahraa Street - Rehana Plaza Building, next to Oscar Hypermarket and Vodafone
Thank you for trusting Rashed Pharmacy with your personal information!